Company Updates

If you’re a current Signal customer and used to our world-class customer support, it will come as no surprise that we’re constantly exploring ways we can make it even more painless to create effective mobile, email and social media marketing campaigns.

Today, we’re excited to unveil our re-vamped Support Center, located at support.signalhq.com.  This new Support Center represents a number of significant updates, including:

• Completely overhauled Knowledgebase content: We’ve updated articles from the previous Knowledgebase and added many new ones, bringing the grand total to 130 articles & videos to offer step-by-step walkthroughs of our product features and key content to help you better use Signal to effectively market your business.
• New design to make content easier

… Keep reading

This week the nation’s capital is the host to the second annual Digital Capital Week, a week long gathering of  tech innovators, entrepreneurs, designers and developers that aims to examine the ways that tech, government, the non-profit sector and other areas intersect.  With over 10,000 registered attendees, this is obviously one of the most visible gatherings of digital thought leaders in 2011.

What makes this conference particularly interesting is it’s focus on leveraging emerging technology to improve how government functions and serves it’s constituency, an area that has notoriously been slow to adopt new tech.  From addressing ways to improve government’s data transparency to leveraging that data via apps that improve our lives, these are worthy explorations that could change … Keep reading

Following up on post we did back in August giving a breakdown of Redbox’s mobile initiatives by the numbers, I’m extremely happy to announce that Signal and Redbox won the highly coveted Forrester Groundswell Award for our highly effective 10 Days of Deals program.

The Forrester Groundswell Awards recognize excellence in achieving business and organizational goals with social technology applications.  This campaign is a perfect example of creative use of mobile to deliver real results.  Generating over 1.5 million texts in 10 days, 10 Days of Deals led to growth of more than 200,000 unique subscribers to the Redbox text club.

Though the success of this campaign is extraordinary, the principles behind it can be used by businesses of all sizes … Keep reading

As fall begins in Chicago, I’m reflecting back to September 2006 when my partner Chris and I started the company that would become Signal.

Our goal was simple – build easy to use, web-based products that solve everyday problems people have in running their business. We chose to initially focus on text messaging, as we thought it was a communication channel that was ripe for innovation. Competitively there were already plenty of players in the space but our analysis pointed to a big problem for businesses in finding a company to work with and get started. There just wasn’t a single company that did a great job of articulating the potential of SMS in a thoughtful, easy to mentally consume … Keep reading

Being included 108th on the Inc 500 Fastest Growing Company list this week is quite the honor, but that’s not the only news:

Signal is launching a freemium version of its cross-channel marketing platform, giving small-to-medium-sized businesses access to tools used by some of the biggest brands in the country.

We’re very excited to democratize our enterprise mobile, social and email capabilities giving 5 years of product innovation to small-to-medium-sized businesses (SMBs) at a very low cost.  The changes we’ve made will provide a vast number of SMBs access to mobile, social, and email marketing in a single platform – best of all we offer a Free Plan.  The benefits to SMBs of using a single hub include … Keep reading

I’m excited to announce that Signal has made the Inc 500|5000 list of fastest growing companies in the US, ranking #108 in our first year on the list.

I’ve been a cover-to-cover reader of Inc. magazine for over 15 years. I remember poring through the Inc. 500 list in college, admiring the companies listed for having created something substantial enough to be recognized as one of the fasted growing companies in the US.

So when we learned that we’d made the Inc. 500 list in early August, I was ecstatic.

I’ve never opened a package with more anticipation than the one that arrived at our office last Wednesday from Inc. Magazine. In true geek fashion, I’ve posted some photos … Keep reading

For those visiting Signal over the next few weeks, you’ll likely see a friendly new face at the office.

Zach Rossiter has been selected to intern with us throughout the course of June and July to learn more about web applications and marketing.

Zach is currently a student at Ohio University that will be graduating June 2012. He is seeking a double-major in marketing and management information systems.

Recently, I had a chance to sit down with Zach and ask him a few questions.

First, how do you like Chicago?

Personally, I like it a lot. This city is truly fantastic. I love the diversity, there’s lot’s of interesting people, and plenty to see. It’s very different from (hometown) Toledo,

… Keep reading

It gives me great pleasure to welcome Dan Alwin to the Signal team!

Dan Alwin, Engineer
Dan joined Signal from UBS Global Asset Management, where he spent 7 years focused on developing an industry leading portfolio management system. Prior to UBS, Dan worked at Kraft Foods where he cranked away on internal forecasting, CRM systems and taste testing hot dogs. When not working on computers he enjoys spending time with his family and building things with his bare hands (automobiles, houses, etc).… Keep reading

John joins our growing Sales group as an Account Executive, where he will spread the word about Signal’s powerful platform by fostering relationships with prospects and pitching strategically aligned solutions that deliver true cross channel engagement. John comes to Signal from the boutique firm Treacy Marketing Group where he developed and executed integrated brand strategies for clients in a wide variety of industries. Prior to TMG, John was Co-founder and President of PR and Communications for Social Boston Sports.

When he’s not advocating for digital marketing, John enjoys Chicago’s amazing restaurant scene, exploring the city, and reliving his glory days with the Chitown Lacrosse Club.

Please welcome John Sharry to the Signal team! We’ll have his mug and contact information … Keep reading

I’m excited to welcome Jaime Endick, Customer Success Manager, to Signal as of today. Jaime will be leading up customer support and serving point on ensuring that customer have all the resources they need to be successful.

Jaime has a diverse professional background in education, arts administration and digital content management. Most recently she was at The International Kitchen, managing their online content, social media and ensuring excellent customer experiences. Jaime previously worked as a production manager for Gearwire.com and was an instructor at Full Sail University. In her spare time she enjoys photography and cast-iron cooking.

We’re thrilled to have you join the team Jaime!… Keep reading